APPSI Complaints Procedures

APPSI complaints procedures (PDF, 0.22Mb)

30 September 2014

In June 2014 APPSI received a formal complaint from 77M against the Office of Public Sector Information (OPSI). See the Review Board Report below to find out more about this complaint and the recommendations made by APPSI.  

Review Board Report  (PDF, 0.54Mb)

28 March 2011 - Complaints Process Review Report

Phillip Webb, Expert Member of the Advisory Panel on Public Sector Information, has carried out a review of the Office of Public Sector Information's complaint-handling processes under the Public Sector Information Regulations. OPSI, part of The National Archives, welcomes this timely review and the recommendations which will improve and develop its service in the coming months.

OPSI Complaints Process Audit Report (PDF, 0.08Mb)

30 April 2007

Intelligent Addressing Ltd. made a formal complaint against Ordnance Survey to APPSI in July 2006. See the review board report below to find out more about this complaint and the recommendations made by APPSI.

Review board report (PDF, 0.17Mb)

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