April 2013

Request:

 I want to submit a freedom of information request for the following information relating to Fixed Telecommunications and Internet Services:


1.       Current Fixed Line (Voice Circuits) Provider- Supplier's name

2.       Fixed Line Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

3.       Fixed Line- Duration- the number of years the contract is with the supplier.

4.       Number of Lines

5.       Minutes/Landline Provider- Supplier's name (Fixed Voice not Mobiles)

6.       Minutes/Landline Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

7.       Minutes Landline Monthly Spend- Monthly average spend

8.       Minute's Landlines Duration: the number of years the contract is with the supplier.

9.       Number of Extensions

 

10.   Fixed Broadband Provider- Supplier's name

11.   Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

12.   Fixed Broadband Annual Spend- Annual average spend

 

13.  VOIP/PBX Installation Date: - please provide day, month and year (month and year is also acceptable).If various date please state date for the main telephone system.

 

14.   Renewal Date on any leased Telephony systems - please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

15.   Lease Provider- Supplier's name.

 

16.   WAN Provider- please provide me with the main supplier(s)

17.   WAN Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

18.   WAN Annual Spend- Annual average spend

 

19.  Internal Contact: please can you send me their
 full contact details including contact number and email and job title.

IMPORTANT

If there is more than one supplier for some of the contract information please can you split each of the contracts for each supplier that provide that service/support. For example Fixed Lines BT, Virgin Media Business

Supplier
 Renewal Date
 Contract Duration
 Number of Lines
 
VMB
 01/06/2013
 1
 100
 
BT
 01/09/2013
 3
 600
 

If there is more than one contract please can you send me the main contracts?

If your organisation has a managed services contract which includes all or two out of three of the services stated above please state which of these is included with the contract. It would also be for me to if there are any other service support areas that are included within these contracts.

 

Managed Service Contract

•         Contract Title

•         Supplier's Name

•         Services Included

•         Total Contract Value

•         Duration

•         Expiry Date- please provide day, month and year (month and year is also acceptable)

•         Review Date- please provide day, month and year (month and year is also acceptable)

•         Internal Contact: please can you send me there full contact details including contact number and email and job title.

 

If there is more than one supplier for each contract please can you separate the contract dates and spend for each supplier. Also if no information can be provided for each of the key data types please explain why there is no information.


 

Outcome:

Successful

Response:

Please find the information you have requested below:


1. Current Fixed Line (Voice Circuits) Provider:

British Telecom and Cable and Wireless.

2. Fixed Line Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract:

April 2013 for both suppliers.

3. Fixed Line- Duration- the number of years the contract is with the supplier:

British Telecom - 8 years. Cable and Wireless - 15 years.
 
4. Number of Lines:

British Telecom  - 54 consisting of Four ISDN BRI, 1 ISDN PRI,  Analogue Lines and Hard of Hearing phone line.

Cable and Wireless -  30 lines consisting of One DPNSS to the GTN network.

5. Minutes/Landline Provider- Supplier's name (Fixed Voice not Mobiles):

British Telecom voice services includes Disaster Recovery Service, Direct Inward phone numbers and Support Services.

Cable and Wireless voice service includes support services.

6. Minutes/Landline Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract:

April 2013 for both suppliers.

7. Minutes Landline Monthly Spend- Monthly average spend:

Call charges average £750 per month for British Telecom.

Call charges average £2.00 per month for Cable and Wireless.

8. Minutes Landlines Duration: the number of years the contract is with the supplier:

British Telecom -  8 years.

Cable and Wireless -  15 years.

9. Number of Extensions:

1225 extensions.  

10. Fixed Broadband Provider- Supplier's name:

British Telecom.

11. Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract:

April 2013.

12. Fixed Broadband Annual Spend- Annual average spend:

£3000 per annum.

13.  VOIP/PBX Installation Date: - please provide day, month and year (month and year is also acceptable).If various date please state date for the main telephone system:

System Installation Date Upgrade dates - PBX 1991, 2008 and 2010. IP/PBX 2005 and 2009.

14. Renewal Date on any leased Telephony systems - please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract:

Rolling date from April 2013 till April 2015.  After 2015 the system will belong to The National Archives.

15. Lease Provider- Supplier's name:

 Ascom Wireless Limited.

16. WAN Provider- please provide me with the main supplier(s):

a) British Telecom
b) London Grid for Learning
c) Verizon UK limited
d) Cable and Wireless

17.  WAN Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract:

 April 2013.

18. WAN Annual Spend- Annual average spend:

WAN Links:

  • Cable and Wireless  - £56,900.00 p/a. Includes back up and network and support services.
  • London Grid  for Learning -  £5,700.00 p/a. Includes network and support services.
  • British Telecom £9,000.00 p/a. Includes network and support services.
  • Verizon - Internet link £83,500.00 p/a. Includes back up and network and support services.
  • Verizon - WAN link £8,500.00 p/a. Includes network and support services.

19. Internal Contact: please can you send me their full contact details including contact number and email and job title:
.
Head of ICT Department at The National Archives. Our contact number can be located on The National Archives website http://www.nationalarchives.gov.uk/contact/ .

Contact e-mail: helpdesk@nationalarchives.gsi.gov.uk