IT Server Contracts

FOI request reference: F0047780
Publication date: January 2017

Title: IT Server Contracts
FOI request reference: F0047780
Response sent: January 2017

Request:

I would like to submit a Freedom of Information Request relating to specific ICT contract(s) for
Server Hardware Maintenance, Server Virtualisation Licenses and Maintenance and Storage Area
Network (SAN) Maintenance/Support which may include:

  • Server Hardware Maintenance- contracts relating to the support and maintenance of the organisation’s physical servers.
  • Virtualisation Licensing (VMware, Solaris, Unix, Linux, Windows Server)
  • Virtualisation Maintenance/Support (VMware, Solaris, Unix, Linux, Windows Server)
  • Storage Area Network Maintenance/Support (EMC, NetApp etc)

For each of the types of server ICT contracts above can you please send me the following data types:

1. Contract Title: Please provide me with the contract title.
2. Contract Type: Please can you provide me with one or more contract types the contract relate to: Server Hardware, Virtualisation, SAN (Storage Area Network)
3. Existing/Current Supplier: Please provide me with the supplier name for each contract.
4. Hardware Brand: Please state the hardware brand of the servers related to the contract with supplier e.g. Hardware Maintenance could be Dell, IBM etc
5. Operating System / Software (Platform): (Windows, Linux, Unix, Vsphere, AIX, Solaris etc.) Please state the operating system used by the organisation.
6. Annual Average Spend: Please provide me with the annual average spend for this contract?
7. Contract Duration: (Please can you also include notes if the contract includes any contract extension periods.)
8. Contract Expiry Date: Please can you provide me with the date of when the contract expires.
9. Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.)
10. Purchase of Servers: Could you please provide me with the month and year in which most/bulk of servers where purchased.
11. Number of Physical Server: Please can you provide me with the number of physical servers.
12. Number of Virtual Servers: Please can you provide me with the number of Virtual servers’ servers.
13. Brief Contract Description: I require a brief description of the service provided under this contract. Please don’t just put maintenance I need at least a sentence.
14. Internal Contact: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include their full name, job title, direct contact number and direct email address.)

If there is more than one supplier for these contract can you, please split the contract individually for each supplier. So the information above which I am requesting is for each supplier.
If this service is part of a managed contract please can you send me the contract information for this managed service including Hardware Brand, Number of Users, Operating System, and contact details of the internal contact responsible for this contract.

Outcome: Successful

Response:

Thank you for your enquiry of 23 December 2016 in which you asked for information about specific IT contracts for; server hardware maintenance, server virtualisation licenses and Maintenance and storage area network maintenance.

Your request has been handled under the Freedom of Information Act 2000 (FOIA). I can confirm that The National Archives holds information relevant to your request. We are pleased to be able to provide you with some of this information. Please find attached spreadsheet answering questions 1 – 3, 5-7, 9 & 13 and the below table providing responses to questions 10, 11 & 12.
Purchase of Servers: Could you please provide me with the month and year in which most/bulk of servers where purchased.

We do not hold this information.

Number of Physical Servers
141

Number of Virtual Servers
270

Managed Contract?
No

The FOI Act gives you the right to know whether we hold the information you want and to have it communicated to you subject to any exemptions which may apply. Unfortunately we are unable to provide you with all of the information you have requested as some information is exempt under the following sections of the Freedom of Information Act:

31(1) (a) (Prevention and Detection of Crime)
40(2) (Personal Data)

Question 14 asked for the full name, job title, direct contact number and direct email address of the National Archives employee who is responsible for reviewing and renewing our contracts.
We are unable to provide you with this information because it would identify a junior member of staff and as such is exempt from release under section 40(2) (Personal Data) of the FOIA. For further information about why this exemption has been applied, please see the explanatory Annex at the end of this letter.

However, we have applied the general principle that members of staff at Head of Department level and above are sufficiently senior for their names and/or job titles to already be in the public domain and are therefore not exempt from release.

The Head of IT Operations at The National Archives is Julian Muller, who is responsible for contracts 1 to 5.

The Head of Digital Archiving Infrastructure is Diana Newton, who is responsible for the contracts 6 to 9.

The National Archives full contact options can be found via the following link. http://apps.nationalarchives.gov.uk/contact/

Question 4 and 8 – Some of the information you have requested is also covered by the exemption at section 31(1) (a) FOIA. This exempts information if its disclosure is likely to prejudice the prevention or detection of crime. This relates to all contract information regarding question 4 & 8 of your request regarding Hardware Brands and specific expiry dates for contracts. However in order to be as open as possible, we have provided the quarter within the financial year that the contracts expire. Release of this information would make The National Archives more vulnerable to crime; namely, a malicious attack on The National Archives’ computer systems. For further information about why this exemption has been applied, please see the explanatory Annex at the end of this letter.

I hope the information provided is of some use to you and I wish you all the best with your research.

Attachment:

http://www.nationalarchives.gov.uk/documents/f0047780-it-server-contracts.xls