IT supplier information

FOI request reference: F0056894
Publication date: May 2019

Request and Response

Contract 1
1. Current Lines (Analogue, ISDN VOIP, SIP etc) Provider- Please can you provide me with the name of the supplier for the contract.

British Telecom

2. Fixed Line- Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

Rolling contract – end of each calendar month

3. Fixed Line- Contract Duration- the number of years the contract is for each provider

Rolling Contract

4. Type of Lines- Please can you split the type of lines per each supplier? PTSN, Analogue, SIP

Public Switched Telephone Network (PSTN) – 7
ISDN – 1

5. Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines

See answer above

Contract 2
6. Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is no information available please can you provide further insight into why?

British Telecom
8×8 UK Ltd

7. Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

British Telecom – Rolling Contract
8×8 – Qtr 3 2019-2020

8. Minutes Landline Monthly Spend- Monthly average spend for each provider. An estimate or average is acceptable.

British Telecom – £0.27p
8×8 – £250

9. Minute’s Landlines Contract Duration: the number of years the contract is with the supplier.

British Telecom – Rolling
8×8 – 3 years

10. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.

British Telecom – 5
8×8 – 635

Contract 4
14. WAN Provider- please provide me with the main supplier(s) if there is no information available please can you provide further insight into why?

AdEPT Telecom plc
Exponential-e

15. WAN Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

AdEPT Telecom plc- Q4 2019-2020
Exponential-e – Q1 2021-2022

16. Contract Description: Please can you provide me with a brief description of the contract

AdEPT Telecom plc – Main WAN service with failover
Exponential-e – WAN service with failover

17. The number of sites: Please state the number of sites the WAN covers. Approx. will do.

AdEPT Telecom plc – 1
Exponential-e – 1

18. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.

AdEPT Telecom plc – £22,500
Exponential-e – £12,000

19. Internal Contact: please can you send me there full contact details including contact number and email and job title for all the contract above.

We are unable to provide you with this information because it would identify a junior member of staff and as such is exempt from release under section 40(2) of the FOI Act. However, at The National Archives we apply the general principle that members of staff at Head of Department level and above are sufficiently senior for their names and/or job titles to already be in the public domain and are therefore not exempt from release. (please see explanatory annex below)

The Head of IT Operations at The National Archives is Julian Muller.

Outcome

Successful