Media/Communications Software at The National Archives and the Advisory Council on National Records and Archives

FOI request reference: F0051291
Publication date: February 2018

Request

1. The software used by the Media/Communications team to manage press enquiries, send press releases and maintain a press contacts database. Please specify the value and length of any contracts associated with the tools you use.

2. The software used by the Media/Communications team to monitor the media. Please specify the value and length of any contracts associated with the tools you use.

3. The software used by the Media/Communications team to manage and store interactions with stakeholders (e.g. the media, regulators, government agencies, the community, the public). Please specify the value and length of any contracts associated with the tools you use.

4. The software used by the Public Affairs or any other relevant team to monitor the political environment and Parliament and log interactions with politicians, civil servants, lobbying bodies, trade unions, etc. Please specify the value and length of any contracts associated with the tools you use.

Outcome

Successful

Response

Your request has been handled under the Freedom of Information (FOI) Act 2000. The FOI Act gives you the right to know whether we hold the information you want and to have it communicated to you, subject to any exemptions which may apply.

I can confirm that The National Archives holds information relevant to your request and we are pleased to be able to provide this information to you.

1. The National Archives has access to a journalist contact database, MP+ Connect, as a component of its overall media monitoring service contract with Kantar.  Details of the value and length of that overall contract are published at https://www.contractsfinder.service.gov.uk/Notice/f02f21f7-8f86-42a0-bead-e4496653cc76

2. The National Archives does not use software to monitor the media.  Instead, it has a media monitoring service contract in place.  Details of the value and length of that contract are published at https://www.contractsfinder.service.gov.uk/Notice/f02f21f7-8f86-42a0-bead-e4496653cc76

3. The National Archives has a contract with Wired Marketing, an email automation platform, to manage our volume email communications. Details of the value and length of that contract are published at  https://www.contractsfinder.service.gov.uk/Notice/641322ef-af96-45cd-ac3e-49dcbc6de70a

The National Archives uses Microsoft Dynamics for stakeholder communication management. Please see point 4 of this response for contract details.

4. The National Archives uses Microsoft Dynamics to maintain records of interactions with, and contact details for, our government and other stakeholder groups. Please find details of the value and length of that contract below.

Value: 20K
Length: 12 months