Web accessibility

A picture of the Internet Crystal Mark logo, which reads: 'Website approved by Plain English Campaign'.We are committed to making our websites as accessible as possible to users with visual, hearing, motor or cognitive impairments.

We believe making a website accessible is about more than simply meeting a set of technical standards. Our web team involves users at all stages of our design work and actively work in partnership with disabled people to explore ways to improve our online services.

We know we don’t always get it right and welcome feedback. Email us to share your experience. Where possible, please tell us your operating system, for example ‘Windows 8’; your browser, for example ‘Internet Explorer 11.0’ and your Internet Service Provider, for example ‘BT’ or ‘Virgin Media’.

Some of our holdings cannot be processed in a fully accessible format. If you require assistance, please contact us by:

  • post: The National Archives, Kew, Richmond, Surrey TW9 4DU
  • email
  • phone: +44 (0) 20 8876 3444
  • minicom: +44 (0) 20 8392 9198

Our websites

The design of our websites includes a number of accessibility features including:

  • the ability to adjust text sizes
  • alternative texts for images
  • the use of cascading style sheets
  • transcripts for video content
  • captioning in video content