Coronavirus update: While we are only able to offer a limited service, we are unable to answer phone enquiries. You can still contact us via our Live chat service. Please see our news story for updates.
If you require research advice please use our records and research enquiry service.
COVID-19 – NHS Test and Trace
We have set up a dedicated email for use by the NHS Test and Trace service. This email account will be monitored regularly for official contract tracing purposes – we will not be able to respond to any other enquiries. If you need to get in touch with us, please do so through our other contact channels.
Advice on the records we hold at The National Archives.
- Request a search for a certificate of British citizenship, registration or naturalisation, issued from 1949 to 1986.
- Request a search confirming no evidence of British naturalisation up to 1986.
Send compliments, complaints and comments about our on site (at Kew) and online services. See our complaints procedure.
Request information about The National Archives under the Freedom of Information Act.
Book video conferences and virtual classroom sessions. Book workshops through Eventbrite.
Contact us with queries about our education service and online educational resources.
Contact us if you are an international archive, government or cultural body interested in collaborating with The National Archives.
Contact us with queries about our website, not including advice about our catalogue.
Contact us with queries about visiting the reading rooms at The National Archives, reader ticket applications and document ordering, and requests for digital or paper copies of records.
Contact us with your queries about Crown copyright, licensing and the re-use of government information.
Feedback on our commercial partners’ online services, including Findmypast and Ancestry.